Department of Economic Development (DED), IPR-Department

Dubai Customs

The Dubai Department of Economic Development (DED) has created a special IPR-division, which assumes the role of guardian of trade, by creating a commercial stable and trustworthy environment for everyone dealing in business. By doing so it aims to maintain Dubai’s position and reputation as an international trading centre.

For this reason, the DED has concentrated the protection of Dubai's markets through a separate division, the Commercial Protection Division, which works within the Compliance Division, and has given its employees full authority to enforce full compliance and reduce the negative effect of commercial fraud, trademark infringement, and counterfeiting by the application of commercial protection laws and local orders.

The duties and function of the Commercial Protection Division at DED are as follow:

  • Combating fraud, infringement of trademarks, and protecting commercial agencies;
  • Receiving complaints from the general public and business pertaining to the above violations;
  • Checking violations of the relevant laws;
  • Confirming the validities of said complaints and writing reports pertaining thereto including providing recommendations and taking actions;
  • Execution of administrative procedures such as attachment and confiscation of goods in violation of the said laws in collaboration with other government Departments and Ministries;
  • Execution of administrative procedures and action pertaining thereto;

The required documents for filing a complaint regarding a trademark infringement are:

  • An official complaint letter in Arabic;
  • A copy of the trademark certificate;
  • A copy of the Power of Attorney;
  • A list of the infringers and their location;
  • A sample of the original product;
  • A sample of the infringing product;

DED actions are subject to fees. Actions and fees are outlined in 2 DED-brochures:

Official Working Hours: Sunday to Thursday from 07:30 to 14:30
Telephone: +971 4 4455555
Fax: +971 4 4455554
Address: DED Head Quarters Building, Umm Hurair Road, PO Box 13223, Dubai, United Arab Emirates